If you have any problems or questions, please contact ozkundenservice@outlook.com. We are here for you every day from Monday to Friday! We will take care of your request within 1-2 working days.
Our customer service won't let you down! You can reach us from Monday to Saturday. If you have any problems or questions, please contact us using the contact form or by email: ozkundenservice@outlook.com . We will take care of your request within 1-2 working days.
Can I track my order?
Since we work with DHL and Hermes , you have the option to track your order. After your order has been processed, we will send you the tracking number by email. This way you can see the current status of your delivery at any time.
How long does it take to receive my package?
Your order will be processed within 24 hours and is expected to be delivered within 2-3 business days.
Until when do I have to return my items?
Items can be returned to us within 14 days of receiving the order. For the return to be accepted, the item must be in the same condition as when we sent it to you - undamaged and clean. If all return conditions are met, we will refund the amount you spent with us. You can use our provided form sample for this. You can find more information here .
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